Field Service Mobile Flow - Field Service Lightning

If you ever come across a requirement where you want to leverage some custom functionality using screen flows in the field service lightning mobile app, here is the way to implement flow and considerations between the FSL flow and normal screen flow. 

Field Service mobile flows can be launched using Quick actions or mobile extensions from the field service mobile settings. Things to consider while building an FSL flow: 
  • While creating the flow make sure to select "Field Service Mobile flow". Note that the normal screen flow won't work within the FSL mobile app. 


  • Id parameter launched from the flow. In the normal screen flow, Id of the record is available as {!recordId}, but in the FSL flow use {!Id} instead of the {!recordId}. 
  • Paused flows, Email alert actions, Apex classes are not supported in the Field Service mobile flow. 
  • Flows text area supports a maximum of 2000 characters. 
  • File Upload: Only images are supported to be uploaded. 


Comments

  1. Great post helped me to know the field service lighting flow. Thanks for sharing an useful post.
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